Support email
Compose emailsupport@noteguild.app
Use this for account, mobile build, billing, and bug-report questions.
Support
Help for web, iPhone, and Android.
NoteGuild support requests are handled by email. Include your account email, device type, and a short reproduction of the issue so we can respond with the right context.
What to include
Send enough detail to reproduce the issue.
Account context
Tell us which email address you use to sign in and whether the issue is on web, iPhone, or Android.
Reproduction steps
Include the last action you took, what you expected to happen, and what actually happened instead.
Screenshots help
Attach screenshots for rendering, sync, or auth issues when possible.
Privacy
Open privacy policyData handling and AI processing
Review how uploads, messages, moderation, and AI-assisted organization are handled.
Terms
Open termsRules for accounts and content
Review publishing, collaboration, moderation, and acceptable-use expectations.